About your room
Lenox Hill Hospital offers three types of rooms based on availability:
- Semi-private: Most patients are accommodated in our semi-private rooms which contain beds for two patients.
- Private: Patients stay in private rooms when it is medically appropriate or when an additional, out-of-pocket fee has been paid. A Patient Access Services representative will review any additional cost details with you before assigning the room to you.
- Signature: Patients also have the option of paying out of pocket to stay on a luxury floor, for both maternity and surgical procedures.
Lenox Hill Hospital is pleased to offer complimentary television and telephone services to our patients. The Marquee Channel will appear with instructions on how to navigate the stations as well as instructions on the telephone operations.
Patients should use the call button to move from their bed and when they have needs in the hospital. Once the call button is pressed, a member of the nursing team will respond by coming to the room or by answering through the intercom at the nurses station. The bathroom in the room is for the patient only, and an emergency call chain is present if you need help. Patients may be transferred between rooms or floors because of medical needs, to accommodate another patient’s medical needs or upon personal request. Although the hospital cannot guarantee that a patient’s request will be met upon arrival, we do everything we can to arrange the request accommodations during a patient’s stay.
Cell phones and other wireless devices may be used by patients and visitors in patient rooms and in all areas of the hospital in conjunction with the facility's wireless device policy. You may use only battery-operated devices in your room.
Electrical appliances not permitted for room use include:
- Electric razors
- Hair dryers
- TVs, other than the one that is installed
Personal items for patients at Lenox Hill Hospital
You are encouraged to send all of your valuables home with a family member or friend. Lenox Hill Hospital cannot be responsible for replacement of personal belongings. If you would like to keep your valuables with you in the hospital, they can stay with you in your room, or they may be placed in the hospital’s safe. Please contact any member of your care team for more information about using the hospital’s safe.
Lenox Hill Hospital offers all our patients complimentary eyeglasses in three different prescription levels (+1.50, +2.00 and +2.50). For more information, please ask any member of your care team. We would like to thank Allan and Margaret Keene for their support of the Keene Reading Glasses Program.
We provide numerous services to enhance your experience, including:
- Therapy dogs
- Loops of Love Program
- Book cart
- Feeding Program
- Concierge ambassador
- Jewelry making
- Music therapy
- Art therapy
To schedule one of these services, have a member of your care team contact the Volunteer Department at (212) 434-2600.